Do you have an effective customer relationship model?

 Do you spend time learning about your customers business and aligning your capabilities to solve their problems? 

Do you have the right engagement model with them? 

How do you ensure they become repeat customers?

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How do you find the right talent for today & tomorrow?

How do you ensure their first impression is positive & lasting?

Do you have a robust independent contractor model?

How do you grow and motivate them?

How do you keep them in the loop & learn from them?

How do you assist them when it is time for them to spread their wings and to stay connected once they leave?

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Are you achieving your strategic goals?

Is you go to market approach aligned?

Does your business development process have the rigour and focus to ensure that your pipeline size and close rate meets your sales & revenue targets?  

Are you pricing to win and closing deals to achieve your margin targets?

Do you have repeatable & well understood delivery methods?

Are you selective with your Partners and engage in a win win relationship?

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